Refund policy

Due to the nature of our products we do not accept returns. If your product is damaged when you receive it, please email us at info@crawfordnaturals.com and write "Product Relieved Damaged" in the subject line. Pleasesend a photo of the damaged product and a brief note describing your concern. After we have a chance to review your email we will drop you a line and let you know how to proceed: we may ask you to return the product to us (at your expense) or we may agree to ship you a replacement product, or we may deny your request. Request for returns must be made within 30 days of purchase.
 
You can always contact us for any return question at info@crawfordnaturals.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We only replace items if they are defective or damaged due to our error. If you need to exchange it for the same item, send us an email at info@crawfordnaturals.com.

Refunds ( if applicable)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.